Refund policy
RETURN & REFUND POLICY
All Sales Are Final
All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Exceptions
We only offer replacements or refunds if:
- You received the wrong item
- Your item arrived damaged or defective
You must contact us within 30 days of receiving your order to be eligible.
How to Request a Replacement or Refund
To report an issue, email scholarlove77@gmail.com
- Your order number
- A description of the issue
- Clear photos of the item
If your request is approved, we will either:
- Send a replacement item, or
- Issue a refund to your original payment method
Important Rules
- Do not send items back without contacting us first
- Unauthorized returns will not be accepted
- We do not accept returns for:
- Incorrect size ordered
- Change of mind
- Sale items
- Gift cards
Refund Processing Time
If a refund is approved, it will be processed within 10 business days to your original payment method. Please note that it may take additional time for your bank or credit card provider to complete the transaction.
European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days in accordance with applicable law.
To qualify:
- The item must be unused
- In original packaging
- With proof of purchase
Contact
For any questions or issues, contact:
scholarlove77@gmail.com